As the approved provider of British Airways nett fares our Inclusive Tour (IT) Flights product offers ATOL bonded trade partners the ability to book fares with ease, hold them without commitment and ticket them with margin for profit – all without the need for a costly GDS. Plus, with ongoing enhancements to our bespoke Flights system in-line with New Distribution Capabilities (NDC), we can ensure a smooth and efficient booking experience from quoting to ticketing.

Lime’s IT fares offer you not only a fantastic price and longer non-commitment periods versus the Published fare, but also the freedom to package our flight with your own ground arrangements.

British Airways' range of leisure fares can be held deposit free until their ticketing deadline.

A very loose guide to ticketing deadlines:

Published: 3-28 days from booking* 

Seat Only: 3 days from booking 

Inclusive Tour: 3 days from booking or 60 days before departure*

Inclusive Tour Deferred:
3 days from booking or 90 days before departure* 

Inclusive Tour Semi-Deferred:
3-28 days from departure*

A full guide on deferred and semi-deferred ticketing deadlines can be found here >

*dependent on time between booking and departure

As the Distribution Technology Charge increases, we've got you covered with complete exemption from this fee thanks to our NDC enabled Flights booking system.

Additional Price Points, (another perk of NDC) are now available on 15 longhaul and all shorthaul routes, guaranteeing a more competitive price for your customers. 

Available exclusively to
Lime Flights 
account holders. Ensure you’re head and shoulders above your competitors with accreditation from our award-winning national carrier.

To reward your loyalty, we've packed our Grandi scheme full of perks and rewards that increase the more you book. Find out more on Grandi here.

*Regrettably our Grandi scheme is not available during Covid-19 related travel disruption*

Our Partnerships team are so-called because they're here to foster a partnership - not give you a hard sell. 

They'll keep in touch to let you know your booking trends, see if there's anything you need help with, and if you have aspirations to step up to Preferred Partner status, your Partnerships Executive will help you get there.

Enjoy the option to book Published and Seat Only fares. The perfect safety net should an IT fare be unavailable, or the travel you're booking does not meet the Fare Rules.* 


*You’ll still enjoy up to 72 hours non commitment period once bookings are held - there’s nothing to lose.


Our systems are designed by us, and we’re constantly investing in new technology to add functions that ease your booking management and deliver the options you’re looking for. New technology includes New Distribution Capabilities (NDC) that we offer and that are constantly evolving to enhance your booking experience. Find some useful information on our
systems below.



Want to stay up to date with the latest enhancements? Make sure you're subscribed to our mailing list by contacting or head to our Latest page!



Forgotten your account login details? Give us a call or an email and we'll reset it for you no problem!

0900 100 0156*

*calls to our Flights department cost 51p per minute plus your network's access charge. Please note, calls are recorded for training and quality purposes.


As part of our ongoing commitment to being PCI DDS compliant, all card payments not processed via our Flights system will now use our
email pay process.

When you need to make payment, please contact Customer Support via phone or online chat who will create and send a unique payment link. When you click the link, you'll need to fill out the payment form with your company card details. Once payment has been made successfully, Customer Support will process the request.